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Educare CRM Support Ticket Form
For your assistance, please fill in this form:
Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
Priority:
Urgent
Good To Do
Low Importance
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what web explorer are you using
Details:
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All Categories
REPORT SETUP
High School Report Setup
Report Type H

Report Type H

Every report type has a different customized result template

   
     

   Terms and Sub-terms: Click on Add Terms then enter the term name

     - Select the comment type from the dropdown

     - Check the box if it’s a mock term, then click on add

    Comment: Click on Add Comment Type

     - Enter comment type name example;   remark.

     - Choose the comment type from the dropdown either a short, long or dynamic comment

     - Afterward, click on Edit comment type; it brings out a section where you can enter the comment type name and select comment type.

     - Select the grade system from the dropdown

     - Click on Add

Grading System: Enter grade name and grade alias then select grade type from the dropdown

      - Click on Add Grade, then enter the grade range both maximum and minimum

      - Enter the grade point, grade remark and grade letter

      - Select the grade color to fit each grade range, then click Add

 

Action

 Edit: Click the blue button to edit the grading system.

 Delete: Click the red button to delete already existing grading system.

 Assessment: Select the term which you want to create assessment for.

       - Click on Add Assessment

 - Enter the Assessment name, enter the Max score

 - Select the sub-term from the dropdown

  - Select the level from the dropdown, indicating the level on which the assessment is applicable to.

Action

Edit: Click the blue button to edit the assessment

Delete: Click the red button to delete already existing assessment.

Result Default Comment

 - Select grade system from the list on the dropdown

 - Select grade level from the list on the dropdown

 - Click on add comment, each grade level on the list gets a default comment

 

NB: Head of school, Head teacher and subject teachers can add this default comment

 

Result GC Comment

 - Click on add comment, enter GC comment and click Add

 - Non Assessment Rating: Click on add Rating, then enter the rating name, then click on Add

 - Click on the Rating name, it pops up another section,

 - Click on existing rating name, enter your rating letter and rating remark then click on Add.

Action

Edit: Click the blue button to edit the list of rating.

Delete: Click the red button to delete already existing rating.

Non-Assessment Comment (NAC): Click on add Non-Assessment Comment, then enter NA name, select rating name (i.e. the already created rating name) then click on Add

- Click on Non assessment name added (ACTIVITIES INVOLVED, BEHAVIOR), it pops up another section

         - Then enter the list of comment names.

Action

        - Edit: Click the blue button to edit the NAC

          - Delete: Click the red button to delete already existing NAC.

         - Next Term Begins:  First, select session, then click on Add next term Begin.

- Select term from the dropdown

          - Enter the next term begin date, then click on Add

          Deadline: select session, then click on add deadline

- Select term from the dropdown

          - Enter the deadline date, and then click on Add

 NB: deadline date is for final submission of result

 - Award Setup: select session, then click on adds award setup

 - Select term from the dropdown

 - Enter the award date, and then click on Add

        Attendance Setup

 - Click on add attendance setup

         - Select term from the dropdown

           - Enter dates of when the attendance begins and when it ends

           - Pick out the excluded dates, then click on Add

 Result:

  • How to create assessment cumulative setup

 - Click on add cumulative

          - Enter Alias name

          - Select the type of cumulative from the dropdown

          - Select the Level of which the cumulative is applicable to.

          - Click check all if the cumulative assessment is applicable for all the terms, then click on Add.

          - When admin clicks on No. of Assessment, it shows editable session

 

 Action

            Edit: Click the blue button to edit the cumulative names

            Delete: Click the red button to delete already existing cumulative.

  • How to carryout Grade view Setup

 - Select the type of grade system from the dropdown

                 - Select the required grades from All Grade Views

           - It automatically moves to selected Grade view

          - Then click on save setup        

 

      - School motto, seal and sponsor

  - Here, Admin can enter school motto, upload school Head signature and   upload school seal and sponsor images.

  - Here, click on select image, then click on the file/folder where you have your image, enter OPEN, it uploads photo

 

NB: Image dimensions should be 364x363 pixels (px)

 

  • How to Create subject grouping

   - Select term, sub-term and year group

   - Click on create result group

   - Enter the group name

    - Select subject by clicking on the dropdown to pick the subjects that you want to group together (which makes the component).

 

   - How to create Result Presentation Setup

   - Select term, sub-term and year group

   - Click on create result presentation

   - Select level from the dropdown

   - From all result view item select result items to be viewed, it     

   - Automatically moves to selected result view

  

How to create grade comment criteria Setup

   - Select year group, default comment type and grade system

   - Click on create subject grade comment criteria

   - Enter batch title, select subjects and enter subject average

    

Preview

        When admin clicks on preview, it gives detailed view of what and how,

                   The result will be looking like:

    - Check the broadsheet box to enable setup

              - Then click on save result view.


Report View

- Select Session, Term, Year group and Class

- It automatically displays a broadsheet containing the names, subject and scores of the selected class

- Click on full details to view a student’s full record








  • Result Bulk Print

- Here you can view the full result for a particular class and also print

  • School Head Comment

- Here, Head teacher adds his/her comment to the report

- After adding, click on Save Comment

  • PC Teachers Comment

- Here PC teacher add their comment

  • Result Insight

- View analytical index performance of student either by their gender, subject or class performance chart

- Click on chart context to download in any form (PNG, JPEG, SVG vector image)

 

Report Upload

- Select Session, Term, Year group and Class

- It automatically shows the list of the entire students in the selected class

- Click upload to upload the students’ results

Approve Report

- Select Session, Term, Year group and Class

- It automatically display a list of student’s reports awaiting the admins approval

- Click on Approved to approve the result, you can also click on Check Result for confirmation or the Bin icon  for it to be remove (delete).

 

Process Report

- Select Session, Term, Year group and Class

- It automatically display a broadsheet containing the names, subject and scores of the selected class

 

Publish Report

- Select Session, Term, Year group and Class

- It automatically displays a list of students’ reports that have been approved

- Click on Publish to publish it or Unpublish to undo it.  

 

Report Entry

- Select Session, Term & Sub term, Year group, Class, Subject and Teachers’ name

- It gives you the name(s) of student in the selected class

- Input their Continuous Assessment (CA) scores and click on Submit 

 

Promotion Manager

- Select Year Group

- Select the name(s) of the qualified student and click on Promote Transfer Manager

- Select Year Group & Transition School

- Select the name(s) of the qualified student and click on Promote


     

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Educare CRM Support Ticket Form
For your assistance, please fill in this form:
Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
ERROR
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
you can attach screen shot of issue if available
Require Physical Inspection?:
Yes
No
May Be
Preferred Schedule Date:
Preferred Schedule Time:
Submit

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