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Educare CRM Support Ticket Form
For your assistance, please fill in this form:

Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
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May Be
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Report Type B

Every report type has a different customized result template

        
    

Terms and Sub-terms: Click on Add Terms then enter the term name

- Select the comment type from the dropdown

          - Check the box if it’s a mock term, then click on add

 

Comment: Click on Add Comment Type

- Enter comment type name example; classroom comment, teacher comment.

- Choose the comment type from the dropdown either a short or a long comment

- Afterward, click on the comment name added, it brings out a section where you can add the list of the comment names.

- Click on Comment name then enter comment name and description of the comment, click on Add

 

          Assessment: Select the term, which you want to create assessment for.

Add Assessment

- Enter the Assessment name, enter the Max score

- Select the sub-term from the drop down

- Select the level from the dropdown, indicating the level on which the   assessment is applicable to.

Action

  Edit: Click the blue button to edit the assessment

  Delete: Click the red button to delete already existing assessment.

  Grading System: Enter grade name and grade alias

- Then select grade type from the dropdown

- Click on Add Grade, then enter the grade range both maximum and minimum

- Enter the grade point, grade remark and grade letter

- Select the grade color to fit each grade range, then click Add

 

Action

 Edit: Click the blue button to edit the grading system.

 Delete: Click the red button to delete already existing grading system.

 Assessment: Select the term, which you want to create assessment for.

- Click on Add Assessment

- Enter the Assessment name, enter the Max score

- Select the sub-term from the dropdown

- Select the level from the dropdown, indicating the level on which the assessment is applicable to.

 

Action

 Edit: Click the blue button to edit the assessment

 Delete: Click the red button to delete already existing assessment.

 Result Default Comment

- Select grade system from the list on the dropdown

- Select grade level from the list on the dropdown

- Click on add comment; each grade level on the list get a default comment

 

NB: Head of school, Head teacher and subject teachers can add this default comment

  Academic Effort: Click on Add Academic Effort, then enter the grade Range both maximum and minimum

 - Enter academic effort point and remark, then click on Add

 

Action

  Edit: Click the blue button to edit the academic effort

  Delete: Click the red button to delete already existing academic effort. 

  Non Assessment Rating: Click on add Rating, then enter the rating Name, then click on Add

- Click on the Rating name, it pops up another section,

- Click on existing rating name, enter your rating letter and rating Remark then click on Add.

 

Action

 Edit: Click the blue button to edit the list of rating.

 Delete: Click the red button to delete already existing rating.

 Non-Assessment Comment (NAC): Click on add Non-Assessment   Comment, then enter NA name, select rating name (i.e. the already created rating name) then click on Add

  - Click on Non assessment name added (ACTIVITIES INVOLVED, BEHAVIOR), it pops up another section

  - Then enter the list of comment names.

Action

     Edit: Click the blue button to edit the NAC

     Delete: Click the red button to delete already existing NAC.

     Next Term Begins:  First, select session, then click on Add next term Begin.

   - Select term from the dropdown

   - Enter the next term begin date, then click on Add

    Deadline: select session, then click on add deadline

    - Select term from the dropdown

    - Enter the deadline date, and then click on Add

 

NB: deadline date is for final submission of result Attendance Setup

     - Click on add attendance setup

     - Select term from the dropdown

     - Enter dates of when the attendance begins and when it ends

     - Pick out the excluded dates, then click on Add

 

Result:

  • How to create assessment cumulative setup

 - Click on add cumulative

          - Enter Alias name

           - Select the type of cumulative from the dropdown

          - Select the Level of which the cumulative is applicable to.

          - Click check all if the cumulative assessment is applicable for all the Terms, then click on Add.

              - When admin clicks on No. of assessment, it shows editable session

 

Action

        Edit: Click the blue button to edit the cumulative names

        Delete: Click the red button to delete already existing cumulative.

  • How to carryout Grade view Setup

- Select the type of grade system from the dropdown

                - Select the required grades from All Grade Views

         - It automatically moves to selected Grade view

         - Then click on save setup        

          School motto, seal and sponsor

- Here, Admin can enter school motto, upload school Head signature and   

         - Upload school seal and sponsor images.

         - Here, click on select image, then click on the file/folder where you have your image, enter OPEN, it uploads photo

      

NB: Image dimensions should be 364x363 pixels (px)

  • How to Create subject grouping

 

- Select term, sub-term and year group

         - Click on create result group

         - Enter the group name

         - Select subject by clicking on the dropdown to pick the subjects that you want to group together (that makes the component).

     

  • How to create Result Presentation Setup

      

- Select term, sub-term and year group

          - Click on create result presentation

          - Select level from the dropdown

         - From all result view item select result items to be viewed, it automatically moves to selected result view

 

  • How to create grade comment criteria Setup

- Select year group, default comment type and grade system

          - Click on create subject grade comment criteria

          - Enter batch title, select subjects and enter subject average

     

Preview

        When admin clicks on preview, it gives detailed view of what and how,

        - The result will be looking like.

        - Check the broadsheet box to enable setup

        - Then click on save result view.

    

Report View

- Select Session, Term, Year group and Class

- It automatically displays a broadsheet containing the names, subject and scores of the selected class

- Click on full details to view a student’s full record

  • Result Bulk Print

- Here you can view the full result for a particular class and also print

  • School Head Comment

- Here, Head teacher adds his/her comment to the report

- After adding, click on Save Comment

  • PC Teachers Comment

- Here PC teacher add their comment

  • Result Insight

- View analytical index performance of student either by their gender, subject or class performance chart

- Click on chart context to download in any form (PNG, JPEG, SVG vector image)

 

Report Upload

- Select Session, Term, Year group and Class

- It automatically shows the list of the entire students in the selected class

- Click upload to upload the students’ results

Approve Report

- Select Session, Term, Year group and Class

- It automatically display a list of student’s reports awaiting the admins approval

- Click on Approved to approve the result, you can also click on Check Result for confirmation or the Bin icon  for it to be remove (delete).

 

Process Report

- Select Session, Term, Year group and Class

- It automatically display a broadsheet containing the names, subject and scores of the selected class

 

Publish Report

- Select Session, Term, Year group and Class

- It automatically displays a list of students’ reports that have been approved

- Click on Publish to publish it or Unpublish to undo it.  

 

Report Entry

- Select Session, Term & Sub term, Year group, Class, Subject and Teachers’ name

- It gives you the name(s) of student in the selected class

- Input their Continuous Assessment (CA) scores and click on Submit 

 

Promotion Manager

- Select Year Group

- Select the name(s) of the qualified student and click on Promote Transfer Manager

- Select Year Group & Transition School

- Select the name(s) of the qualified student and click on Promote



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Educare CRM Support Ticket Form
For your assistance, please fill in this form:

Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
ERROR
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
you can attach screen shot of issue if available
Require Physical Inspection?:
Yes
No
May Be
Preferred Schedule Date:
Preferred Schedule Time:


Submit


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