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Educare CRM Support Ticket Form
For your assistance, please fill in this form:

Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
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Require Physical Inspection?:
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May Be
Preferred Schedule Date:
Preferred Schedule Time:


Submit


Report Type K

Every report type has a different customized result template

 

Terms and Sub-terms: Click on Add Terms then enter the term name

- Select the comment type from the dropdown

         - Check the box if it’s a mock term, then click on add Comment: Click on Add Comment Type

- Enter comment type name example; classroom comment, teacher comment.

- Choose the comment type from the dropdown either a short or a long comment

- Afterward, click on the comment name added, it brings out a section where you can add the list of the comment names.

- Click on Comment name then enter comment name and description of the comment, click on Add

Assessment: Select the term, which you want to create assessment for.

- Click on Add Assessment

- Enter the Assessment name and assessment description

- Select the assessment type and enter the Max score

- Select the sub-term from the drop down

Action

 Edit: Click the blue button to edit the assessment

 Delete: Click the red button to delete already existing assessment.

 Grading System: Enter grade name and grade alias then select grade type from the dropdown

- Click on Add Grade, then enter the grade range both maximum and minimum

          - Enter the grade point, grade remark and grade letter

          - Select the grade color to fit each grade range, then click Add

 Action

 Edit: Click the blue button to edit the grading system.

 Delete: Click the red button to delete already existing grading system.

 Topics Covered Setup

- Select the term, year group and subject

- Clicks on add topics, enter the topic name and then click Add

 

NB: you can add many subject topics, to the list.

 

Project Setup:

- Select the project assessment, and then click on add project subject

- Select subject from the list of subject on the dropdown

- Enter the maximum score, and then click Add

Action

 Edit: Click the blue button to edit the project setup

 Delete: Click the red button to delete already existing project setup.

 Non Assessment Rating: Click on add Rating, then enter the rating Name, then click on Add

          - Click on the Rating name, it pops out another section,

         - Click on existing rating name, enter your rating letter and rating Remark then click on Add.

 Action

 Edit: Click the blue button to edit the list of rating.

 Delete: Click the red button to delete already existing rating.

 Non-Assessment Comment (NAC): Click on add Non-Assessment  

Comment, then enter NA name, select rating name (i.e. the already created rating name) then click on Add

       - Click on Non assessment name added (MOTOR SKILLS, GENERAL BEHAVIOR), it pops out another section then enter the list of comment names.

  Action

  Edit: Click the blue button to edit the NAC

  Delete: Click the red button to delete already existing NAC.

  Term Begins/End Date:  First, select session, and then click on Add term Begin/End Date.

          - Select term from the dropdown

          - Enter the next term begin date, enter term end date and then click on Add

 

 School Messages

          - Select session and click on add term’s school message

          - Select the term and write the school message and then click Add

 Action

  Edit: Click the blue button to edit the school message

  Delete: Click the red button to delete already school message

  Deadline: select session, then click on add deadline

          - Select term from the dropdown

          - Enter the deadline date, then click on Add

    NB: deadline date is for final submission of result

     Attendance Setup

          - Click on add attendance setup

        - Select term from the dropdown

          - Enter dates of when the attendance begins and when it ends

          - Pick out the excluded dates, then click on Add

   Result:

 

  • How to create assessment cumulative setup

          - Click on add cumulative

          - Enter Alias name

          - Select the type of cumulative from the dropdown

          - Select the Level of which the cumulative is applicable to.

         - Click check all if the cumulative assessment is applicable for all the Terms, then click on Add.

                - When admin clicks on No. of assessment, it shows editable session

        Action

        Edit: Click the blue button to edit the cumulative names

        Delete: Click the red button to delete already existing cumulative.

  • How to carryout Grade view Setup

                - Select the type of grade system from the dropdown

                - Select the required grades from All Grade Views

         - It automatically moves to selected Grade view then click on save setup       

 

School motto, seal and sponsor

         - Here, Admin can enter school motto, upload school Head signature and   

          - Upload school seal and sponsor images.

         - Here, click on select image, then click on the file/folder where you have your image, enter OPEN, it uploads photo

 

NB: Image dimensions should be 364x363 pixels (px)

 

How to Create Combine Assessment Setup

        -  Select assessment and select subject

          - Click on add topic

          - Enter the topic name and maximum score 

Action

   Edit: Click the blue button to edit the topic name

   Delete: Click the red button to delete already existing topic name

   

  • How to create Result Presentation Setup

        - Select term, sub-term and year group

          - Click on create result presentation

          - Select level from the dropdown

         - From all result view item select result items to be viewed, it automatically moves to selected result view


        

 

Report View

- Select Session, Term, Year group and Class

- It automatically displays a broadsheet containing the names, subject and scores of the selected class

- Click on full details to view a student’s full record

  • Result Bulk Print

- Here you can view the full result for a particular class and also print

  • School Head Comment

- Here, Head teacher adds his/her comment to the report

- After adding, click on Save Comment

  • PC Teachers Comment

- Here PC teacher add their comment

  • Result Insight

- View analytical index performance of student either by their gender, subject or class performance chart

- Click on chart context to download in any form (PNG, JPEG, SVG vector image)

 

Report Upload

- Select Session, Term, Year group and Class

- It automatically shows the list of the entire students in the selected class

- Click upload to upload the students’ results

Approve Report

- Select Session, Term, Year group and Class

- It automatically display a list of student’s reports awaiting the admins approval

- Click on Approved to approve the result, you can also click on Check Result for confirmation or the Bin icon  for it to be remove (delete).

 

Process Report

- Select Session, Term, Year group and Class

- It automatically display a broadsheet containing the names, subject and scores of the selected class

 

Publish Report

- Select Session, Term, Year group and Class

- It automatically displays a list of students’ reports that have been approved

- Click on Publish to publish it or Unpublish to undo it.  

 

Report Entry

- Select Session, Term & Sub term, Year group, Class, Subject and Teachers’ name

- It gives you the name(s) of student in the selected class

- Input their Continuous Assessment (CA) scores and click on Submit 

 

Promotion Manager

- Select Year Group

- Select the name(s) of the qualified student and click on Promote Transfer Manager

- Select Year Group & Transition School

- Select the name(s) of the qualified student and click on Promote


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Educare CRM Support Ticket Form
For your assistance, please fill in this form:

Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
ERROR
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
you can attach screen shot of issue if available
Require Physical Inspection?:
Yes
No
May Be
Preferred Schedule Date:
Preferred Schedule Time:


Submit


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