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Educare CRM Support Ticket Form
For your assistance, please fill in this form:
Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
you can attach screen shot of issue if available
Require Physical Inspection?:
Yes
No
May Be
Preferred Schedule Date:
Preferred Schedule Time:
Submit
All Categories
MAIL BOX
MANAGE MAIL BOX

MANAGE MAIL BOX

Admin can schedule mail, send results and check delivery status

To select Email type, 

  • Simply click the drop down button found on the right hand corner of the dashboard. 
  • For General emails, select "General"
  • For Sending results, select "Result"

 

To schedule Email

  • Click on the "Schedule Mails"
  • Select "Create New"
  • Select the email type (ie. general or Result) 
  •  

 

 

 

To check delivery status, 

  • click on "Delivery Report"
  • Using the search button, you can type the recipient's email address to check the status e.g delivered, accepted or pending.

 

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Comment:
Educare CRM Support Ticket Form
For your assistance, please fill in this form:
Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
ERROR
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
you can attach screen shot of issue if available
Require Physical Inspection?:
Yes
No
May Be
Preferred Schedule Date:
Preferred Schedule Time:
Submit

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