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Educare CRM Support Ticket Form
For your assistance, please fill in this form:
Name:
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School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
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REPORT SETUP
High School Report Setup
Report Type F

Report Type F

Every report type has a different customized result template

       
        
    

Terms and Sub-terms: Click on Add Terms then enter the term name

Select the comment type from the dropdown

Check the box if it’s a mock term, then click on add.





 

Comment: Click on Add Comment Type

- Enter comment type name example: classroom comment, teacher comment.

- Choose the comment type from the dropdown either a short or a long comment

- Afterward, click on the comment name added, it brings out a section where you can add the list of the comment names.

- Click on Comment name then enter comment name and description of the comment, click on Add.



 

          Assessment: Select the term, which you want to create assessment for.

- Click on Add Assessment

- Enter the Assessment name, enter the Max score

- Select the sub-term from the drop down

- Select the level from the drop down, indicating the level on which the assessment is applicable to.






Action

         Edit: Click the blue button to edit the assessment

         Delete: Click the red button to delete already existing assessment.

         Grading System: Enter grade name and grade alias

- Click on Add Grade, then enter the grade range both Maximum and minimum

 - Enter the grade point, grade remark and grade letter

 - Select the grade color to fit each grade range, then click Add



 

Action

       Edit: Click the blue button to edit the grading system.

       Delete: Click the red button to delete already existing grading system.


     


      Academic Effort: Click on Add Academic Effort, then enter the grade range both; Maximum and minimum

       - Enter academic effort point and remark, then click on Add


   

      

Action

       Edit: Click the blue button to edit the academic effort

       Delete: Click the red button to delete already existing academic effort. 

       Non Assessment Rating: Click on add Rating, then enter the rating Name, then click on Add

          -  Click on the Rating name, it pops out another section,

         - Click on existing rating name, enter your rating letter and rating remark then click on Add.


   

Action

      Edit: Click the blue button to edit the list of rating.

      Delete: Click the red button to delete already existing rating.

      Non-Assessment Comment (NAC): Click on add Non-Assessment  

      Comment, then enter NA name, select rating name then click on Add.

      - Click on Non assessment name added (PYSCHOMOTOR DOMAIN, AFFECTIVE TRAIT), it pops up another section

      - Then enter the list of comment names.

      

     


 Action

       Edit: Click the blue button to edit the NAC

       Delete: Click the red button to delete already existing NAC.


    

       Next Term Begins:  First, select session, then click on Add next term Begin.

       - Select term from the dropdown

       - Enter the next term begin date, then click on Add


 

     

 Deadline: select session, then click on add deadline

       - Select term from the dropdown

       -  Enter the deadline date, and then click on Add

      

  NB: deadline date is for final submission of result

 

  • How to add Issue Date: Select sessions, then click on add issue date

        - Select term from the dropdown

        - Enter the issue date, and then click on Add

    

 

  Attendance Setup

     - Click on add attendance setup

     - Select term from the dropdown

     - Enter dates of when the attendance begins and when it ends

     - Pick out the excluded dates, then click on Add Result


     

     

  • How to create assessment cumulative setup

       - Click on add cumulative

       - Enter Alias name

       - Select the type of cumulative from the dropdown

       - Select the Level of which the cumulative is applicable to.

       - Click check all if the cumulative assessment is applicable for all the Terms, then click on Add.

       - When admin clicks on No. of assessment, it shows editable session

       

      



Action

        Edit: Click the blue button to edit the cumulative names

        Delete: Click the red button to delete already existing cumulative.


     

       

        How to carryout Grade view Setup

- Select the type of grade system from the dropdown

         -  Select the required grades from All Grade Views; it automatically moves to selected Grade view

         - Then click on save setup         

        

 School motto, seal and sponsor

      - Here, Admin can enter school motto, upload school Head signature and   

      - Upload school seal and sponsor images.

      - Here, click on select image, then click on the file/folder where you have

      - Your image, enter OPEN, it uploads photo

      

NB: Image dimensions should be 364x363 pixels (px)

  

 

  • How to Create subject grouping

       - Select term, sub-term and year group

       - Click on create result group

       - Enter the group name

       - Select subject by clicking on the dropdown to pick the subjects that you want to group together (that makes the component).

      

  • How to create Result Presentation Setup

    -  Select term, sub-term and year group

    -   Click on create result presentation

    -   Select level from the dropdown

    -   From all result view item select result items to be viewed, it     

    -   Automatically moves to selected result view

   

   Preview

    -   When admin clicks on preview, it gives detailed view of what and how,

    -  The result will be looking like:

    -   Check the broadsheet box to enable setup

    -   Then click on save result view.


         Report View

- Select Session, Term, Year group and Class

- It automatically displays a broadsheet containing the names, subject and scores of the selected class




- Click on full details to view a student’s full record











  • Result Bulk Print

- Here you can view the full result for a particular class and also print

  • School Head Comment

- Here, Head teacher adds his/her comment to the report

- After adding, click on Save Comment

  • PC Teachers Comment

- Here PC teacher add their comment

  • Result Insight

- View analytical index performance of student either by their gender, subject or class performance chart

- Click on chart context to download in any form (PNG, JPEG, SVG vector image)

 

Report Upload

- Select Session, Term, Year group and Class

- It automatically shows the list of the entire students in the selected class

- Click upload to upload the students’ results

Approve Report

- Select Session, Term, Year group and Class

- It automatically display a list of student’s reports awaiting the admins approval

- Click on Approved to approve the result, you can also click on Check Result for confirmation or the Bin icon  for it to be remove (delete).

 

Process Report

- Select Session, Term, Year group and Class

- It automatically display a broadsheet containing the names, subject and scores of the selected class

 

Publish Report

- Select Session, Term, Year group and Class

- It automatically displays a list of students’ reports that have been approved

- Click on Publish to publish it or Unpublish to undo it.  

 

Report Entry

- Select Session, Term & Sub term, Year group, Class, Subject and Teachers’ name

- It gives you the name(s) of student in the selected class

- Input their Continuous Assessment (CA) scores and click on Submit 

 

Promotion Manager

- Select Year Group

- Select the name(s) of the qualified student and click on Promote Transfer Manager

- Select Year Group & Transition School

- Select the name(s) of the qualified student and click on Promote

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Educare CRM Support Ticket Form
For your assistance, please fill in this form:
Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
ERROR
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
you can attach screen shot of issue if available
Require Physical Inspection?:
Yes
No
May Be
Preferred Schedule Date:
Preferred Schedule Time:
Submit

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