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Educare CRM Support Ticket Form
For your assistance, please fill in this form:
Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
Priority:
Urgent
Good To Do
Low Importance
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Details:
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All Categories
REPORT SETUP
High School Report Setup
Report Type N

Report Type N

Every report type has a different customized result template

Terms and Sub-terms: Click on Add Terms then enter the term name

 - Select the comment type from the dropdown

 - Check the box if it’s a mock term, then click on add

Comment: Click on Add Comment Type

 - Enter comment type name example; classroom comment, teacher comment.

 - Choose the comment type from the dropdown either a short or a long comment

 - Afterward, click on the comment name added, it brings out a section where you can add the list of the comment names.

 - Click on Comment name then enter comment name and description of the comment, click on Add

Assessment: Select the term, which you want to create assessment for.

 - Click on Add Assessment

 - Enter the Assessment name, enter the Max score

 - Select the sub-term from the dropdown

 - Select the level from the dropdown, indicating the level on which the   assessment is applicable to.

Action

  Edit: Click the blue button to edit the assessment

  Delete: Click the red button to delete already existing assessment.

  Grading System: Enter grade name and grade alias, then select grade type from the dropdown

 - Click on Add Grade, then enter the grade range both maximum and minimum

 - Enter the grade point, grade remark and grade letter

 - Select the grade color to fit each grade range, then click Add

 Action

 Edit: Click the blue button to edit the grading system.

 Delete: Click the red button to delete already existing grading system.

 Assessment: Select the term, which you want to create assessment for.

 - Click on Add Assessment

 - Enter the Assessment name, enter the Max score

 - Select the sub-term from the drop down

 - Select the level from the drop down, indicating the level on which the assessment is applicable to.

 

 Action

 Edit: Click the blue button to edit the assessment

 Delete: Click the red button to delete already existing assessment.

 Non Assessment Rating: Click on add Rating, then enter the rating Name, then click on Add

 - Click on the Rating name, it pops out another section,

 - Click on existing rating name, enter your rating letter and rating Remark then click on Add.

 

 Action

  Edit: Click the blue button to edit the list of rating.

  Delete: Click the red button to delete already existing rating.

  Non-Assessment Comment (NAC): Click on add Non-Assessment Comment, then enter NA name, select rating name (i.e. the already created rating name) then click on Add.

  - Click on Non assessment name added (MOTOR SKILLS, GENERAL BEHAVIOR), it pops out another section

  - Then enter the list of comment names.

 

  Action

  Edit: Click the blue button to edit the NAC

  Delete: Click the red button to delete already existing NAC.

 

  Term Begins/End Date:  First, select session, and then click on Add term

  Begin/End Date.

  - Select term from the dropdown

  - Enter the next term begin date, enter term end date, and then click on Add

  Deadline: select session, then click on add deadline

  - Select term from the dropdown

  - Enter the deadline date, and then click on Add

NB: deadline date is for final submission of result

Attendance Setup

  - Click on add attendance setup

  - Select term from the dropdown

  - Enter dates of when the attendance begins and when it ends

  - Pick out the excluded dates, then click on Add

 

Result:

  • How to create assessment cumulative setup

  - Click on add cumulative

  - Enter Alias name

  - Select the type of cumulative from the dropdown

  - Select the Level of which the cumulative is applicable to.

  - Click check all if the cumulative assessment is applicable for all the      

        Terms, then click on Add.

  - When admin clicks on No. of assessment, it shows editable session

       

 Action

        Edit: Click the blue button to edit the cumulative names

        Delete: Click the red button to delete already existing cumulative.

  • How to carryout Grade view Setup

       - Select the type of grade system from the dropdown

       -  Select the required grades from All Grade Views

       - It automatically moves to selected Grade view then click on save setup        

     School motto, seal and sponsor

       - Here, Admin can enter school motto, upload school Head signature and   

       - Upload school seal and sponsor images.

       - Here, click on select image, then click on the file/folder where you have your image, enter OPEN, it uploads photo

 

       NB: Image dimensions should be 364x363 pixels (px)

 

  • How to Create subject grouping

- Select term, sub-term and year group

         - Click on create result group

         - Enter the group name

    - Select subject by clicking on the dropdown to pick the subjects which you want to group together (which makes the component).

  • How to create Result Presentation Setup

         - Select term, sub-term and year group

           - Click on create result presentation

           - Select level from the dropdown                  

  - From all result view item select result items to be viewed, it automatically moves to selected result view.


 

Report View

- Select Session, Term, Year group and Class

- It automatically displays a broadsheet containing the names, subject and scores of the selected class

- Click on full details to view a student’s full record

  • Result Bulk Print

- Here you can view the full result for a particular class and also print

  • School Head Comment

- Here, Head teacher adds his/her comment to the report

- After adding, click on Save Comment

  • PC Teachers Comment

- Here PC teacher add their comment

  • Result Insight

- View analytical index performance of student either by their gender, subject or class performance chart

- Click on chart context to download in any form (PNG, JPEG, SVG vector image)

 

Report Upload

- Select Session, Term, Year group and Class

- It automatically shows the list of the entire students in the selected class

- Click upload to upload the students’ results

Approve Report

- Select Session, Term, Year group and Class

- It automatically display a list of student’s reports awaiting the admins approval

- Click on Approved to approve the result, you can also click on Check Result for confirmation or the Bin icon  for it to be remove (delete).

 

Process Report

- Select Session, Term, Year group and Class

- It automatically display a broadsheet containing the names, subject and scores of the selected class

 

Publish Report

- Select Session, Term, Year group and Class

- It automatically displays a list of students’ reports that have been approved

- Click on Publish to publish it or Unpublish to undo it.  

 

Report Entry

- Select Session, Term & Sub term, Year group, Class, Subject and Teachers’ name

- It gives you the name(s) of student in the selected class

- Input their Continuous Assessment (CA) scores and click on Submit 

 

Promotion Manager

- Select Year Group

- Select the name(s) of the qualified student and click on Promote Transfer Manager

- Select Year Group & Transition School

- Select the name(s) of the qualified student and click on Promote


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Comment:
Educare CRM Support Ticket Form
For your assistance, please fill in this form:
Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
ERROR
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
you can attach screen shot of issue if available
Require Physical Inspection?:
Yes
No
May Be
Preferred Schedule Date:
Preferred Schedule Time:
Submit

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