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Educare CRM Support Ticket Form
For your assistance, please fill in this form:

Name:
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School Name:
Email:
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Ticket Type:
QUESTION
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Details:
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Create Book Catalogue

This tab consists of information the Librarian or admin needs to input the list of books, e-journal etc available in the library.

To create a book catalogue, following the steps below:

  • The Create Book Catalogue is found in the Library section
  • Click on the Tab-Create Book Catalogue
  • The Book ID is created automatically
  • Select the category, class and subject you are creating for by clicking on the drop-down button
  • Type a brief description of the book you are creating
  • Type the title of the book, Author, Publisher, Publication Date and the Edition of the book in the boxes created
  • Insert a Picture by clicking on “choose file” (Image dimensions should not be less than 113x112 pixels(px) and should be at least 75KB)
  • If you are uploading an E-book, click yes and insert a copy of the e-book file by selecting “Choose File
  • If you are creating a textbook, click no, enter the Barcode Value manually or you can scan by plugging a scanner into your PC and scanning the serial number of the book
  • Enter the ISBN and click on “Create”.

 

N/B: You do not need the barcode value and ISBN if you are uploading an E-book. 


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Educare CRM Support Ticket Form
For your assistance, please fill in this form:

Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
ERROR
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
you can attach screen shot of issue if available
Require Physical Inspection?:
Yes
No
May Be
Preferred Schedule Date:
Preferred Schedule Time:


Submit


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