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Educare CRM Support Ticket Form
For your assistance, please fill in this form:
Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
you can attach screen shot of issue if available
Require Physical Inspection?:
Yes
No
May Be
Preferred Schedule Date:
Preferred Schedule Time:
Submit
All Categories
CBT
Admin CBT module
Admin Question Bank

Admin Question Bank

This section allows admin set question on topics that have been saved in topic banks for a school class year. Admin can configure instructions for the questions.

  • Click on Admin Question bank to add question for class year subject and topic:
  1. Select test type between test/examination
  2. select class year you wish to add question for
  3. Select subject you would wish to add question on
  • Click on New Question button that pops up on the right hand of your screen, to create and add question to question bank
  • AFTER NEW QUESTION
  1. Select year group
  2. Select subject
  • Type in question you wish to add to your question bank on the text document form below
  • Click on drop down difficult level to set difficulty level
  • Toggle on/ off indicator for CBT type
  • Select Topic from the drop down menu which must have been setup from Admin CBT Setup to add question on that topic
  • Select the option type of question from the the drop down menu between(multi choice single answer, and multiple selection)
  • Answer option : Include the optional answers and select the correct answer on the radio button
  • Click on Submit to save the question and the correct answer, to the question bank manager
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Comment:
Educare CRM Support Ticket Form
For your assistance, please fill in this form:
Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
ERROR
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
you can attach screen shot of issue if available
Require Physical Inspection?:
Yes
No
May Be
Preferred Schedule Date:
Preferred Schedule Time:
Submit

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