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Educare CRM Support Ticket Form
For your assistance, please fill in this form:

Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
you can attach screen shot of issue if available
Require Physical Inspection?:
Yes
No
May Be
Preferred Schedule Date:
Preferred Schedule Time:


Submit


General Settings

General settings contains every information about the school in the system

   

     

 School Settings: Enter school name, school address, school email and phone number

- Switch on state code, mark previous attendance, invoice phone number and Result pay lock

- Upload images like splash background, main logo and general logo

- Click on save changes


 

      


 

    


 

   
 

 School Information:

- View the school information details like; School name

School ID and API key of the school and the package type.


 


 


 

 

 Module Reorder:

- View the module arrange for your school portal


 


 

 

 Password Reset Manager

- View the list of users that reset their password


 


 

 

 Birthday Settings:

- Enable the birthday notification

- Enter the birthday notification messages

- Upload the birthday splash background, and then click on save changes


 


 


 

 

  Reg Number Pattern
 This permission enable admin to create registration number flow pattern

How to Create Reg Number Pattern
Select school
Select type from the dropdown
Then enter the character from the selected type

Click on ADD
 
 


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Comment:
Educare CRM Support Ticket Form
For your assistance, please fill in this form:

Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
ERROR
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
you can attach screen shot of issue if available
Require Physical Inspection?:
Yes
No
May Be
Preferred Schedule Date:
Preferred Schedule Time:


Submit


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