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Educare CRM Support Ticket Form
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STAFF MANAGEMENT
Audit Trail

Audit Trail

Audit trail provide documentary evidence of the sequence of activities carried out in the portal at each events daily

Audit Trail

AUTHENTICATION ACTIVITIES

It shows the ADMIN the time and date users logged into the portal on the daily basis.   

Role Switch Activities

   - It shows the Admin, users who have logged on to the portal as a different User to carry out different activities. The date and time they logged as indicated in the picture below.

Miscellaneous Activities

   - Admin can track miscellaneous activities carried out on the portal. 

Account Related Activities

-  It shows the list of Staff who carried out account-related activities, action taken with the date and time .

 

HRM Related Activities

-This  shows the Users who carried out HRM related activities, the action taken on the portal with the date and time .

 

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Educare CRM Support Ticket Form
For your assistance, please fill in this form:
Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
ERROR
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
you can attach screen shot of issue if available
Require Physical Inspection?:
Yes
No
May Be
Preferred Schedule Date:
Preferred Schedule Time:
Submit

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