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Educare CRM Support Ticket Form
For your assistance, please fill in this form:
Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
you can attach screen shot of issue if available
Require Physical Inspection?:
Yes
No
May Be
Preferred Schedule Date:
Preferred Schedule Time:
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All Categories
SETTINGS
Other Permission

Other Permission

This permission allows assigning of roles to user via sending and receiving messages

 

 

 

  
      
 

 Message Permission: Select the user role, select user role to send and receive message from

- From all available roles move users to selected role and click on save settings


 


 


 

 Avatar Permission: Select roles to give permission to change avatar from all available roles move users to selected role and click on save settings


 

   
 

       


 

    
 

 Newsfeed Permission: Select roles to give permission to who sends and receives News post, and click on save settings


 

Birthday Settings
This settings enables admin to setup birthday for every user in the school and also enable the notification button 
 Admin can change splash background and enter different birthday wishes from here
Click on the enable birthday notification to turn it off or on
Click on splash background to change and add wishes
Click on SAVE CHANGES

 

 

 Inbox Mail Settings
 This settings enable admin to add footer mail address and adding of school logo at the footer of the mail

Click on default email color to choose any color of your choice for the mail background

 

SMS Notification
Admin enable different notification for SMS

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Educare CRM Support Ticket Form
For your assistance, please fill in this form:
Name:
First Name
Last Name
School Name:
Email:
example@email.com
Ticket Type:
QUESTION
SUGGESTION
BUG
ERROR
Priority:
Urgent
Good To Do
Low Importance
Browser:
what web explorer are you using
Details:
Provide details of the assistance you need. Please be specific and detailed
Screen Shot Of Issue:
you can attach screen shot of issue if available
Require Physical Inspection?:
Yes
No
May Be
Preferred Schedule Date:
Preferred Schedule Time:
Submit

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